REVIEWS FOR TOP GRADE PLUMBING

  My previous plumber required me to sign a waiver to shut off the main water line for the building and my HOA was not down with that so they recommended... read more Top Grade (and a few other plumbing services) since they've serviced our building before and have insurance with our property management.

We got off to a bit of a rocky start since I was initially misquoted for the service I requested but the plumber who ended up servicing my unit was able to stick close to the price I was originally quoted (a little higher), even though it would have cost at least double that, in which case I'm not sure I would have gone with Top Grade.

I was charged $300 to shut off the water and change 3 valves in a bathroom (we provided the valves). Typically they would charge $375 just to shut off the water for the building. That seems like a lot considering they have insurance? Either way, the service was good and very professional (except for them being an hour late), but the cost seemed a bit high for simply shutting off the water and changing 3 valves I already provided.

I will definitely shop around in the future to find a better bang for my buck, but it's reassuring to know this is a viable option if I wanted to drop a grand on a future 5 minute plumbing job.

  Gilbert was punctual and professional. He met me at my rental property and evaluated the problem. He took pictures and also prepared a report that I could send... read more to my HOA. The problem was the result of a common pipe and not one from my unit which he detailed for the report. I appreciate his honesty and also not trying to upsell me on unnecessary work. I would use Gilbert and Top Grade again.

  Gilbert is a lifesaver. He was prompt, courteous, and very skilled when we had an emergency water heater problem. I cannot emphasize how appreciative we are for this level... read more of service. The price was extremely fair, too!
I'd give Top Grade 10 stars if I could!

  My building has been using top grade plumbing for the past year or so. Gilbert has come out on multiple occasions to save the day from our many plumbing issues... read more including one we had on Christmas Eve. He's always providing honest recommendations and keeps cost in mind while always providing high quality work. Top Grade went above and beyond for this last job.

  The technician Gilbert is exceptional and his hard work is greatly appreciated. Great customer service and great work ethic. Thank you for your service Gilbert!!!

  Gilbert was knowledgeable, efficient, and reliable and helped us clear a plumbing issue that we've been dealing with for a week. I would recommend both Top Grade and Gilbert for... read more any plumbing issues!

  This review is long overdue. We had a great experience with this plumbing company. A+ Outstanding service. Totally trusted Gilbert, Ray and his crew for this one. ... read more We would highly recommend these guys. Honest and reliable. Work done was outstanding, no need for us to worry about plumbing issues anymore. Again, 100% we would recommend using them if you should ever have plumbing issues.

  Ray arrived quickly, was friendly, knowledgeable, efficient, and helpful.

I have saved the contact info, I now have a "go to" plumber.

  Gilbert and his team did an awesome job installing our tankless water heater. Very knowledgeable, professional and great customer service. Thanks Gilbert! Very happy with our new water heater.

  Gilbert is the man! We had a slab leak in the garage Gilbert came out and fixed it in a day. He his crew did a great job. I would... read more highly recommend them.

  Top Grade Pluming to the rescue! From customer service to knowledge depth of the issues with my plumbing- This has been the most pleasant plumbing experience for me and my... read more family! First with my main bathroom concern (water going from one temp extreme to another) to our water heater having to be replaced! Both issues were resolved in such an efficient and professional manner that I'd like to thank Gilbert for going above and beyond to help us out in such a short notice. They were very thorough and prices were fair to other companies near me. I shopped around for quotes/called other plumbers around the area but Top Grade Plumbing was both nice and welcoming that I went with my gut and was able to get seen that same day! Thank you again to Gilbert and his team for saving the day. I'm glad we have found an honest AND fair business!!!

  Horacio is a honest and great professional plumber I haven't seen.

  Gilbert and his crew are very professional and knowledgeable. They can handle both water and gas plumbing jobs. And dare I say, they are the most honest plumbers I... read more have ever dealt with.

I had them install a tankless water heater and they did a very clean job, did not skip any steps or skimp on parts. I will continue to call them for all plumbing needs.

  Gilbert is the best plumber I've ever had the pleasure of working with. He had my problem fixed in five minutes, was super honest/communicative/knowledgeable about all kinds of questions I... read more had. I would highly recommend working with him any day, and I will definitely be calling on him anytime there's an issue in the future!

  Gilbert and his team were incredibly responsive and got to work with our irrigation system within 24 hours, highly recommend!

  My main drain pipe was clogged. I called so many companies on Sunday afternoon. Top grade was the only company which picked up. Vivian the receptionist was quick with scheduling... read more a technician to come out same day. The technician Ray was at our front door within one hour of me making the call. Fast responsive service! Not only did ray unclog our drain with the snake. He went above and beyond and used a camera and show us what the problem was with our pipe. Most importantly their price was beyond fair. I know they were being completely honest. I felt very comfortable using this service. I left them a tip and def want to share my experience on yelp for people to see and hopefully use their service when they are in need so that they don't get ripped off and lied too by other shady companies.

  as a contractor for 30 years that actually does the work and knows plumbing very well , i felt more then blessed to be connected with this company, mainly... read more the gentleman that was sent out to me rapidly because when you need a plumber you can't wait 4 days to be ripped off ! instead they sent out Horacio Rodrigues within a half hour . i usually do all my own work on my rentals but this is where he came to the rescue , the snake i rented from the depot was not working well but i could not just leave the tenants another day without bathrooms , Horacio understood my problem and it was a bit complex and not normal to repair but he went the extra mile for the tenants and i . and i was impressed with his desire to make things right . he was very creative and productive and this is why i am taking the time to write this review. i just know what to expect from others because i'm in the field religiously and Horacio did right by me . Thank you again for being great at what you do !!! i definitely respect his skills and attention to detail he offered at no additional cost !

  Imagine a world where your plumbing only springs a leak during regular hours of 9-5! Yeah, right! We had to call Top Grade plumbing after 9 pm when our shower... read more decided not to shut off for any reason. Our knight in shining armor arrived within the hour and skillfully wrestled the piping problem to a standstill. Supervisor Gilbert Rodriguez replaced both sides of the handle stems and identified the root of the problem, the seats were corroded. Unfortunately he didn't have the parts for replacement for the seats, but we were grateful that the shower was working as it should again. He advised us to call the office next day and set up an appointment for the seats to be replaced.
Because it was an after hours call there was a surcharge, not unreasonable though. Gilbert gave us a wonderful discount in spite of the late hours repair call. Every question was thoroughly answered and he was so pleasant and cheerful! He obviously loves his work and his people skills are outstanding! You won't be disappointed, and put his number in your address book for those unexpected problems that happen. We did have the seats replaced yesterday btw. It feels good to know that a job is well done and secure!
Thanks again Top Grade Plumbing and Gilbert Rodriguez!

  I used Gilbert and his team for several jobs , the first time he came to me home they replaced a waterheater tank with a tankless one , They... read more also helped with installing the dish washer after I renewed a new Kitchen Granite, they did such a phenomenal job on both ! so when I discovered I had a leak in the crawl space under my house this was a no brainer ! I knew I can trust on them to fix the problem and they did !
Gilbert and his team were very professional , knowledgeable and attentive !
I would highly recommend them for all your plumbing needs